This will be one of those somewhat vindictive, purely personal blog posts that every blogger seems to come to periodically.
Don’t buy anything at Radio Shack, unless you don’t care if it breaks and you don’t see a dime of your money back.
Me, back at the store after buying a Radio Shack personal cassette tape player to listen to FOIA tape recordings of old immigration proceedings for work:
This tape player is broken after I used it for three days. Can I get my money back? I have the receipt and it hasn’t been 30 days yet.
Sales clerk: Do you have the original packaging?
Me: No, I threw it away because I didn’t think the tape player would break after three days.
Sales clerk: No packaging means no refunds, no exceptions.
Me: Can I get store credit? (Thinking to myself, “Not that I want to buy anything here anymore, but it’s better than nothing.”) Is there anything you can do for me here?
Sales clerk: You can't get store credit, but you can trade it in for another one at another store. You can’t do it here because we are all out of that item.
Me, before walking out in an aggravated state: Thanks.
Now, why did I feel it was necessary to say thank you after what had just transpired? It must be a thankless job enforcing such a customer-unfriendly return policy, but still …
So, having vented now, I’m feeling a little better already. I’ve re-learned what every junior high school student knows but I must have forgotten over the years: low price is not a reason to buy stuff at Radio Shack, it’s a reason not to buy stuff there.